Here you'll find exactly what data 18abet collects, why it's used, who it's shared with, and what your rights are as a data subject — no runaround, no unnecessary legal jargon.
Six pillars that keep your data safe on our platform
18abet fully complies with the General Data Protection Law (Law No. 13,709/2018). Every data processing activity has an identified and documented legal basis, ensuring that nothing happens to your information without clear legal grounds.
All communication between your phone or computer and 18abet's servers is protected by TLS 1.3 — the same encryption standard used by major Brazilian banks such as Itaú, Bradesco, and Nubank.
You can access, correct, port, or delete your personal data at any time by emailing privacidade@18abet.best. We respond to all requests within 15 business days as required by the LGPD.
18abet does not sell, rent, or transfer personal data to third parties for commercial purposes. Any necessary sharing takes place solely with partners that process data strictly to operate the platform, under confidentiality agreements.
18abet collects only the data strictly necessary to operate the platform and meet legal obligations. We do not request information that is not relevant to your experience or to the security of the platform.
In the event of a security incident that may affect your data, 18abet notifies the National Data Protection Authority (ANPD) and the affected individuals within the timeframes established by the LGPD, with full transparency about what occurred.
How to use this document: this Privacy Policy explains how 18abet processes your personal data in accordance with the General Data Protection Law (LGPD — Law No. 13.709/2018). By creating an account or using any service on the platform, you confirm that you have read and understood this document. If you have any questions, please contact our data protection officer by email at privacidade@18abet.best.
A 18abet has a genuine commitment to its users' privacy. This Privacy Policy was written to actually be read — not to sit buried in the site footer. We want you to clearly understand, in plain terms, what we do with your personal information when you use the platform.
18abet collects and processes personal data to operate its Sports Betting and online casino platform, process payments via Pix, bank slip, and credit/debit card, provide support in Portuguese, and comply with the legal obligations applicable to the sector in Brazil. Each data processing activity has a specific purpose and a defined legal basis under the LGPD.
This Policy applies to all registered users of 18abet, visitors to the site, and anyone whose data is processed by the platform in the course of its operations. For any 18abet products or services that have their own specific policies, this document applies in a complementary capacity.
The data controller responsible for processing your personal data at 18abet is the company operating the platform available at https://18abet.best. All decisions about how and why your data is processed are made by this entity.
18abet has appointed a Data Protection Officer (DPO) as required by the LGPD in situations where the volume or sensitivity of the data processed warrants it. The DPO is the official channel for exercising your rights as a data subject and for any questions regarding this Policy.
Data Protection Officer (DPO) contact: privacidade@18abet.best — available to receive data subject requests, ANPD communications, and matters related to personal data protection on the platform. Response time: up to 15 business days.
18abet collects different categories of personal data depending on how you use the platform. Below is a transparent breakdown of each category:
18abet uses your personal data solely for the purposes described below. We do not process data for purposes that are incompatible with the context in which it was collected:
| Purpose | Data used | Reason |
|---|---|---|
| Create and manage your account | Name, CPF, email, phone number, address | Contract performance |
| Process deposits and withdrawals | Financial data, Pix key, CPF | Contract performance |
| Verify your identity (KYC) | Documents, CPF, selfie | Legal obligation (AML) |
| Prevent fraud and money laundering | Transactions, IP, history, documents | Legal obligation |
| Provide user support | Account data, gaming history, communications | Contract performance |
| Send account-related communications | Email, mobile | Legitimate interest / contract |
| Improve the platform | Usage data, logs, analytical cookies | Legitimate interest |
| Comply with legal and tax obligations | CPF, financial data, history | Legal obligation |
| Apply responsible gambling tools | Betting history, deposits, session duration | Legitimate interest / contract |
The LGPD requires that every processing of personal data have an identified legal basis. 18abet relies on the following legal bases set out in Article 7 of Law No. 13,709/2018:
Most of the data processed by 18abet is legally grounded in the execution of the contract entered into with the user at registration. This covers the processing of deposits and withdrawals, account management, bet settlement, and customer support. Without this data, it would be impossible to operate the platform for you.
18abet is legally required to collect and retain certain data to comply with legal obligations — including user identification for anti-money laundering (AML) purposes, retention of financial records for tax purposes, and disclosure of information to competent authorities when required by court order or applicable law.
Some processing activities are based on 18abet's legitimate interests, provided they do not override the fundamental rights and freedoms of data subjects. This includes platform improvements based on usage data, detection of fraudulent behavior, and sending relevant operational communications related to your account. You may object to processing based on legitimate interests by contacting the DPO by email.
For processing activities that do not fall under the bases above — such as sending marketing communications about 18abet promotions and updates — we request your explicit consent. You may withdraw that consent at any time without affecting your normal access to the platform.
18abet does not sell personal data. Data is only shared with third parties in the cases listed below, always under contractual guarantees of confidentiality and security:
To process deposits via Pix, bank slip (boleto bancário), credit/debit card (Visa, Mastercard, Elo), PicPay, and Mercado Pago, 18abet shares financial and identity data with the relevant payment processors. These companies act as data operators and are contractually required to use the data solely for the purpose of processing the transaction.
To meet its anti-money laundering obligations, 18abet may share identity documents and registration data with companies specializing in digital identity verification (KYC). These providers are certified and operate under data processing agreements aligned with the LGPD.
Slots, crash games, and live casino developers that supply games to 18abet receive anonymous or pseudonymized technical identifiers for game operation purposes. We do not share full identity data with game providers.
18abet may share personal data with government, judicial, or regulatory authorities when required by law, court order, or compliance with regulations applicable to the betting sector in Brazil.
International transfers: some technology and game providers may be based outside Brazil. In these cases, 18abet ensures that international data transfers occur only to countries or organizations offering an adequate level of data protection, as determined by the ANPD, or through the adoption of appropriate contractual safeguards.
18abet retains your personal data for as long as necessary for the purposes for which it was collected, in compliance with mandatory legal retention periods:
Once the retention periods above have expired, data is securely deleted or irreversibly anonymized so that the individual can no longer be identified.
18abet employs a comprehensive set of technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or improper disclosure:
User responsibility: your account security also depends on you. Use a strong, unique password for 18abet, never share your credentials with anyone, enable 2FA in your account settings, and be cautious of emails or messages asking for your password. 18abet will never ask for your password through any channel.
18abet uses cookies and similar technologies to ensure the platform runs correctly, analyze site usage, and personalize the user experience. Below is a clear explanation of the types of cookies used:
These are required for the basic operation of the platform — such as keeping your session active while you browse, remembering your betting slip, and ensuring transactions are processed correctly. These cookies cannot be disabled without affecting your ability to use the platform. They do not require consent, as they are essential to the contracted service.
Used to understand how users interact with the platform — which pages are visited most, where drop-offs occur, and how to improve the overall experience. Data is aggregated and does not identify individual users. These can be disabled without affecting platform functionality.
They remember your preferences — such as language, displayed odds settings, and active notifications — to personalize your experience on future visits. They can be disabled, but some preferences will need to be reconfigured on each visit.
You can manage cookies directly in your browser settings — Chrome, Safari, Firefox, and other browsers let you view, delete, and block cookies by domain. Please note that disabling essential cookies will prevent normal access to the 18abet platform.
18abet is a platform exclusively for users aged 18 and over. We do not knowingly collect personal data from anyone under 18, and we do not allow minors to create or use accounts on the platform.
If you are a guardian and suspect that a minor has created an account on 18abet, please contact our 24-hour support team immediately. The account will be preventively blocked, any deposited funds will be returned after verification, and the minor's data will be deleted from our systems.
18abet applies age verification checks at the point of registration, including CPF validation and, when necessary, document requests to confirm the user's age. If a user is found to be under 18 after registration, the account is immediately closed and the matter is reported as required by law.
The LGPD grants you — the data subject — a robust set of rights over your personal data. 18abet is committed to respecting and facilitating the exercise of all of them:
Exercise any of these rights by emailing privacidade@18abet.best — we respond within 15 business days
Confirm whether 18abet processes your data and obtain a copy of the personal data held about you, in a readable format.
Request the correction of incomplete, inaccurate, or outdated data — such as your address, email, or phone number.
Request the anonymization or deletion of unnecessary data or data processed in violation of the LGPD.
Request the portability of your data to another service provider, in a structured and commonly used format.
Where processing is based on your consent, you may withdraw that consent and request deletion of the data processed on that basis.
Know which public and private entities 18abet shares your data with and the reasons for that sharing.
Be informed of the option to withhold consent and the consequences of doing so for your use of the platform.
Object to processing based on legitimate interest, provided your reasons outweigh 18abet's legitimate interests.
How to exercise your rights: send an email to privacidade@18abet.best with a subject line corresponding to the right you wish to exercise (e.g., "Personal Data Access Request — LGPD"), including your full name, CPF, and registered email address. 18abet will respond within 15 business days. If your request is denied with justification, you may submit a complaint to the National Data Protection Authority (ANPD).
18abet maintains Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) policies and procedures in compliance with Brazilian legislation applicable to the online betting and entertainment sector. This involves processing personal data for the following purposes:
Data processing for AML purposes is based on a legal obligation (Art. 7, II of the LGPD) and cannot be opposed by the data subject. This data is retained for a minimum of 5 years following the user's last transaction, as determined by applicable industry regulations.
Important: user cooperation with the KYC process is mandatory for withdrawal authorization. Refusing to provide documents requested for AML purposes may result in a temporary suspension of withdrawals until verification is complete, in accordance with 18abet's legal obligations.
18abet may update this Privacy Policy periodically to reflect changes in data processing practices, applicable legislation, or platform features. The date of the most recent update is always shown at the top of this document.
Material changes — such as updates to the purposes of processing, the data collected, or data subjects' rights — will be communicated by email to the registered address and via a notification in the account dashboard, at least 15 days before they take effect.
Continued use of the platform after an update's effective date constitutes acceptance of the revised Policy. If you do not agree with the changes, you may close your account and request deletion of your data as described in Section 11 of this Policy.
Previous versions of this Policy are archived and can be requested via the DPO's email for historical reference purposes.
To exercise your rights as a data subject, ask questions about this Policy, or report any privacy concern, please use the channels below:
If, after contacting 18abet, you feel your request was not handled appropriately, you have the right to file a complaint with the National Data Protection Authority (ANPD), the regulatory body responsible for overseeing LGPD compliance in Brazil, through the official ANPD portal.
18abet is committed to responding to all data subject requests with seriousness, transparency, and within the legally required timeframes. Our users' privacy is not a marketing talking point — it is a responsibility we take seriously in our day-to-day operations.
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To exercise any right guaranteed by the LGPD — access, correction, portability, or deletion of your personal data — please contact our Data Protection Officer by email at privacidade@18abet.best. We respond within 15 business days. For more information about your Terms and Conditions of the platform, visit the full page.
The most common questions from 18abet users about privacy and data protection